Ser.mac® is a registered trademark property of Ser.mac Srl.
All contents on this website are property of Ser.mac Srl.
Eurotecsa S.A. de C.V. manages this website under a commercial distribution license for Mexico and southern USA territory. The personal information and cookie management will remain under Eurotecsa S.A. de C.V. responsibility.
Your privacy and security are important to us. This Privacy Policy outlines how we collect,
use, and protect your personal information in accordance with USA and Mexican legislation
in 2024. By using our website, you consent to the terms outlined in this policy.
1. Collection of Personal Information
We may collect various types of personal information from you, including but not limited to:
Names
Email addresses
Phone numbers
Company names
Addresses
We collect this information when you voluntarily provide it to us, such as when you fill out a
web form on our website or interact with our services.
2. Use of Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing
experience and provide personalized content. These cookies may include:
Functional cookies
Analytic cookies
Profile cookies
Retargeting cookies
Social cookies
By using our website, you consent to the use of these cookies. You can manage your cookie
preferences through your browser settings.
3. Use of Personal Information
We may use your personal information for the following purposes:
To provide and maintain our services
To communicate with you, including responding to inquiries and providing updates
To personalize your experience and deliver relevant content
To analyze and improve our website and services
To comply with legal obligations
4. Sharing of Personal Information
We may share your personal information with third-party service providers who assist us in
operating our website and providing our services. These service providers are contractually
obligated to use your information only as necessary to provide the services to us.
We may share your personal information with Ser.mac Srl and for the following purposes:
● Continuous service improvement
● Marketing
● Follow-up quotations, shipments, and deliveries.
5. Pipedrive Integration
We utilize Pipedrive as our Customer Relationship Management (CRM) system. When you
submit personal information through a web form on our website, it may be stored in
Pipedrive for the purpose of managing our interactions with you. Pipedrive's use of your
information is governed by its own privacy policies, which align with Google's privacy policies
regarding the handling of personal data.
6. Your Rights
You have the right to access, correct, or delete your personal information held by us. You
may also request information about how your data is being used by contacting our website
administrator at mkt@eurotecsa.com.
7. Data Security
We take reasonable measures to protect your personal information from unauthorized
access, alteration, disclosure, or destruction. However, no method of transmission over the
internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be
effective immediately upon posting the updated policy on our website. We encourage you to
review this Privacy Policy periodically for any updates.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please
contact us at mkt@eurotecsa.com.
By using our website, you acknowledge that you have read and understood this Privacy
Policy and agree to its terms.
